Support
DataPreserve offers a variety of support and service options and programs to ensure customer satisfaction.
Customer Service: Available online, via Email or telephone.
- Email support: Emails received in the morning are returned the same business day. Emails received in the afternoon are returned the next business day. Email customerservice@datapreserve.com and describe request for support.
- Telephone support: Available Monday through Friday 8AM to 5PM MST. 866-707-7233. Leave a message if we are unavailable when you call. Messages received in the morning are returned the same business day. Messages received in the afternoon are returned the next business day.
Technical Support: Available online, via Email or telephone.
- Email support: Emails received in the morning are returned the same business day. Emails received in the afternoon are returned the next business day. Email support@datapreserve.com and describe request for support.
- Telephone support: Available Monday through Friday 8AM to 5PM MST. 866-707-7233. Leave a message if we are unavailable when you call. Messages received in the morning are returned the same business day. Messages received in the afternoon are returned the next business day.
Finance & Accounting: Billing and customer account Information.
- Email support: Emails received in the morning are returned the same business day. Emails received in the afternoon are returned the next business day. Email billing@datapreserve.com.
- Telephone support: Available Monday through Friday 8AM to 5PM MST. 800-267-6006 ext 5. Leave a message if we are unavailable when you call. Messages received in the morning are returned the same business day. Messages received in the afternoon are returned the next business day.